June 20, 2005

June 2005 Evaluations

Many of you are familiar with Kirkpatrick's levels of evaluation in regard to training programs. 

Level 1 - Reactions
Level 2 - Learning
Level 3 - Behavior/Transfer
Level 4 - Results

While most companies will happily allow and encourage a level 1 and 2 evaluation, some are hesitant to go as far as level 3.  So, while most companies are willing to receive feedback on how the learners "felt" about their training session and are willing to implement a knowledge assessment of some sort to determine if the learner gained any knowledge from the training session, why would companies be hesitant to identify if a learner was actually using the objectives learned?

This month's question:  Have you successfully implemented a level 3 evaluation?

Tell us about your success story

  • Who were the learners?
  • What did they learn?
  • What time frame was involved in the learning process and evaluation process?
  • In what environment was the evaluation implemented, how was the evaluation implemented?
  • Why do you believe this effort was a success?

Feel free to disclose, or not, the company information. 

Hopefully, as a result of this discussion, we will have some great ideas regarding successful implementations that others can review and apply in their own environments.

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